1. Introduction
WolfPack Global Health Ltd. ("WolfPack Global Health", "Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, process, store, use, and safeguard personal information when you visit www.wolfpackglobalhealth.com, apply for membership, participate in our healthcare support programs, communicate with us, or otherwise interact with WolfPack Global Health.
By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Company Information
3. Information We Collect
We may collect information including:
Personal Information
- Full name
- Date of birth
- Email address
- Telephone number
- Residential address
- Nationality
- Country of residence
- Membership information
- Billing information
- Payment information
Healthcare-Related Information
Where necessary for participation in healthcare-related programs, support services, reimbursement processes, or provider coordination, we may collect:
- Medical records voluntarily submitted
- Treatment information
- Healthcare provider information
- Medical invoices
- Reimbursement documentation
- Eligibility information
- Healthcare support requests
Technical Information
- IP address
- Browser information
- Device information
- Operating system
- Usage information
- Website activity
- Cookies and analytics information
4. How We Use Information
WolfPack Global Health may use information to:
- Process membership applications
- Verify identity
- Provide member services
- Coordinate healthcare support services
- Process reimbursement requests
- Manage member accounts
- Respond to support inquiries
- Improve website functionality
- Maintain security
- Detect fraud or abuse
- Comply with legal and regulatory obligations
- Communicate with members
5. Healthcare Information
Certain services may require the processing of healthcare-related information.
Such information is used solely for purposes including:
- Member support
- Service administration
- Healthcare coordination
- Reimbursement processing
- Eligibility assessment
- Compliance requirements
WolfPack Global Health does not sell healthcare-related information.
6. No Insurance Activity
WolfPack Global Health is not an insurance company, insurance carrier, insurance underwriter, insurance broker, or healthcare provider.
Any healthcare-related participation, support, reimbursement, or member services are administered according to the applicable program terms and provider arrangements.
The collection of information by WolfPack Global Health does not create an insurance relationship, healthcare provider relationship, or physician-patient relationship.
7. Third-Party Providers
WolfPack Global Health may engage third-party providers including:
- Healthcare service providers
- Assistance providers
- Payment processors
- Technology providers
- Hosting providers
- Customer support platforms
- Compliance service providers
- Legal and administrative service providers
These providers may receive information only as reasonably necessary to perform their services.
8. International Data Processing
WolfPack Global Health operates internationally.
Personal information may be transferred, stored, processed, or accessed in multiple jurisdictions where our partners, service providers, administrators, or support teams operate.
By using our services, you acknowledge and consent to such international processing.
9. Cookies and Analytics
WolfPack Global Health may use:
- Cookies
- Analytics tools
- Tracking technologies
- Session identifiers
- Performance monitoring tools
These technologies help improve website functionality, security, and user experience.
Users may disable cookies through their browser settings.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Administer memberships
- Deliver services
- Fulfill legal obligations
- Resolve disputes
- Maintain records
- Prevent fraud
Retention periods may vary depending on the nature of the information and applicable legal requirements.
11. Data Security
WolfPack Global Health implements commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure.
12. User Rights
Subject to applicable law, users may request:
- Access to personal information
- Correction of inaccurate information
- Deletion of personal information
- Restriction of processing
- Withdrawal of consent where applicable
Requests may be submitted to:
support@wolfpackglobalhealth.com
13. Children's Privacy
WolfPack Global Health services are intended for individuals eighteen (18) years of age or older.
We do not knowingly collect personal information from minors.
14. External Links
Our website may contain links to third-party websites.
WolfPack Global Health is not responsible for the privacy practices or content of external websites.
15. No Sale of Personal Information
WolfPack Global Health does not sell personal information or healthcare-related information to third parties.
16. Changes to this Privacy Policy
WolfPack Global Health may revise this Privacy Policy from time to time.
Updated versions will be published on this page together with the revised effective date.
Continued use of our services constitutes acceptance of any updated version.